They seem OK and are heavy duty for long term use, but they were folded so small and right with straps that the creases are permanently in the tarps every foot or so. Delivery was as scheduled.
I opened everything up and gently loosely rolled tarps up. Creases still there and in random places in each sharp fold were slight damage to the vinyl material.
I ordered it 22 days ago and it never showed up. Now shipper says it is lost. I desperately need to cover wood from incoming weather so I paid $1,000 for nothing...not happy
Dear Dustin,
We sincerely apologize for the inconvenience you've experienced with the loss of your product during shipping. We understand how frustrating and disappointing this must be, and we share in your frustration.
We want to assure you that we take such incidents seriously and are actively investigating the matter with our shipping partner to understand how this unfortunate situation occurred. Our goal is to prevent such issues from happening in the future and to improve our services.
In the meantime, we would like to make things right for you.
Again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve this matter promptly.
Thank you for bringing this to our attention.
Sincerely,
Tarps America Customer Support Team
I ordered a custom tarp 32’x 35’. The product was received quickly and is of top quality. Great customer service and a great product.
Works as it should. This was the best price with shipping that I found anywhere. Will buy from here again.